| Being Effective with Difficult People |
| CalWORKs 2.0 and Building/Maintaining Rapport during the Case Management Process |
| CalWORKs 2.0 and Coaching Through Resistance |
| CalWORKs 2.0 and Meaningful Welfare to Work Plans |
| CalWORKs 2.0 and Motivational Interviewing |
| CalWORKs 2.0: Assessing and Responding to Executive Function Development |
| Case Management Engaging and Coaching for Change |
| Child Welfare and Dual Diagnosis |
| Cognitive Psychological and Brain Development in Adolescence |
| Communicating Customer Service Excellence |
| Court Testimony |
| Defusing Hostile Situations for Frontline Staff |
| Discovering Strengths |
| Domestic Violence |
| Domestic Violence in Older Adults |
| Effective Communication with Challenging Behaviors |
| Effects of Child Maltreatment |
| Family Meeting Facilitation |
| Family Systems Practice |
| Indian Child Welfare Act |
| Interactive Interviewing as an Art and Skill |
| Interviewing and Engagement Skills |
| Military Service and Aging Adults Recognizing Mental Health Concerns and Issues |
| Minor Applicants and Recipients Training |
| Multi–Cultural Aspects of Substance Abuse |
| OCAT: Keys to Engagement |
| Professional Ethics in Public Assistance |
| Providing Customer Service to People with Disabilities |
| Recognizing and Responding to Trauma in Children and Families in Child Welfare Using a Healing-Centered Approach |
| Risk Assessment |
| Search Warrants for Investigators |
| Social Worker Safety Tactics |
| Strength Focused Engagement Strategies for Helping Professionals |
| Strength-Based Solutions Focused Motivational Engagement |
| Technical and Organizational Skills |
| Time Management for Case Management |
| Welfare to Work Case Management Organization for C-IV Counties |
| Working with Challenging Behavior in the Older Client: Anger, Aggression, Grief, Guilt and Shame |
| Working with Populations with Special Needs |
| Writing Behaviorally Based Case Plans |
| Writing Effective Case Notes |
| Writing SMART Objectives |
| WTW Activities and Creating WTW Plans (Activity Agreements) |
| WTW Exemption Procedures & Re-Engagement Strategies |
