Human services leaders devote substantial effort to planning agency structure, fiscal and staff resources, technical support and facilities necessary to accomplish the agency’s mission and goals. The success of an agency largely depends on how each support function understands its role and the importance of coordination in planning, implementing and monitoring the organization’s strategic plan.

Some of the job titles specific to this level of the organization include administrative/clerical staff, staff development trainers, analysts, fiscal professionals and human resources professionals.

Professional development training offered to those in strategic support positions focuses on achieving and maintaining overall effectiveness in one’s role, inspiring collaboration, and working to advance the mission and vision of the organization.

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