With the implementation of CalWORKs 2.0 and OCAT, the roles of the Welfare to Work (WTW) case manager/social worker is changing faster than ever. This workshop will assist in shifting the helping professional’s focus to “work focused” instead of “work first” when working with customers. Participants will gain strategies to engage customers by utilizing specific CW 2.0 tools during the varied stages of the case management relationship. Group discussions will explore the process of establishing and maintaining the helping relationship with these tools.
- Reviewing the main principles and strategies of motivational interviewing
- Employing different MI strategies with each of the CW 2.0 tools and OCAT
- Applying motivational interviewing skills with CW 2.0 tools (CalMAP, Quality of Life, My Road Map and Goal-Plan-Do-Review)
- Identifying and addressing the 5 myths of goal setting