Blog

Putting Learning into Practice

According to UC Davis Continuing and Professional Education–Human Services instructor May Orr, supervisors are the most critical factor in the transfer of learning for the staff and teams they lead. Beginning this fall, UC Davis Human Services is rolling out a new tool to help its training participants transfer what they’ve learned in class into practice at their organizations. To support the goal of increasing learning and skill development, each course offered through a county contract will now include a Supervisor Transfer of Learning (TOL) Tip Sheet. 

Tribal Professionals Convened to Learn Skills and Celebrate their Culture at the 2021 National Institute

This past July saw UC Davis Continuing and Professional Education—Human Services host the 16th National Tribal TANF Institute. The virtual conference hosted 230 participants from 44 tribal and governmental agencies from across the U.S.  and featured an expanded schedule, with 40 workshop options. This year’s theme was “Empowering Our Spirits”, centering the importance of cultural values to provide the basis for healing, rejuvenation and growth.

From the Director: A New Experience of Resiliency

By Nancy Hafer, M.S., Director, Resource Center for Family-Focused Practice. It will not surprise anyone given the last 18 months, that we landed on the theme of Resilience for this issue of our newsletter. Over the years, the Wraparound field has, of course, long tapped into resiliency and the building of resilience within our families and our workforce. And, over this pandemic year, I believe we all had “a new experience of resiliency,” digging deep to persevere… and just get through it. In This eNewsleeter issue highlights some key research and thinking around this topic. And as we come out of the pandemic, we have the opportunity to reflect on what got us through.

Beyond Trauma: ACES

Emmy Werner and Ruth Smith, Resiliency research pioneers, define Resilience as “In the context of exposure to significant adversity, whether psychological, environmental or both, resilience is both the capacity of individuals to navigate their way to health-sustaining resources, including opportunities to experience feelings of wellbeing, and a condition of the individual’s family, community and culture to provide these health resources and experience in culturally meaningful ways" (Ungar, 2008).

Reflections on Becoming a Parent Partner

How my personal experience became an opportunity to observe, validate, educate and reduce disparities within our communities

By Danielle Martinez, Parent Partner, San Diego Center for Children, Wrap Works

When my son was young and in the process of being diagnosed, I was trying to figure out what to do to help my son and keep him in public school. I had questions like “What does this diagnosis mean? And will he be ok?”

Partnerships for Well-Being Institute—A Virtual Success

Despite the challenges that COVID-19 brought, the Partnerships for Well-Being Institute successfully wrapped up its final day as a virtual conference on June 3, 2021. Though it was initially scheduled as a three-day in-person conference in June 2020, UC Davis Human Services quickly pivoted and revamped it into a three-part series of one-day virtual conferences in June 2020, December 2020 and June 2021. More than 1,600 people attended at least one of the virtual Institutes, breaking the record for attendance at any past conference.

Upcoming Webinar: Wraparound Program Comprehensive Claiming Instructions

Webinar Date and time: Wednesday July 7, 2021, 1:00- 3:00 p.m.

Hosted by the California Department of Social Services and the Resource Center for Family-Focused Practice at UC Davis Human Services, this free webinar will walk participants through County Fiscal Letter (CFL) 20/21-94 entitled Updated Comprehensive Claiming Instructions for the Wraparound Program. Content to be covered includes claiming Wraparound expenses via the County Expense Claim (CEC) and County Assistance Claim (CA-800) processes.

Partnerships for Well-Being Institute Awardees Honored

On June 3, 2021, the Partnerships for Well-Being Institute honored individuals and organizations who embody the Integrated Core Practice Model and are making a profound impact on the lives of children and families in California. We are pleased to announce the 20/21 award winners and share their nomination videos.

Parent Partners Award Winners 
Cheryl Barrett - Contra Costa County, Children and Family Services
James Thyssen - Stanford Sierra Youth and Families

Building Trust to Build Immunity

UC Davis Surgeon Dispels Myths about COVID Vaccine among Communities of Color

As COVID-19 vaccinations become more readily available, it may seem like we are close to the end of the pandemic, but the race is not over yet. Many Americans are wary of the vaccine, and as vaccine hesitancy persists, the progress toward herd immunity slows.

Healthy Davis Together: A Model for COVID-19 Safety

As the country fights back against the spread of COVID-19, UC Davis has done its most to protect its students and staff from rising case numbers. In fact, its partnership with the City of Davis, known as Healthy Davis Together, aims to expand its shield from the UC Davis campus to the Davis community as a whole. By providing free rapid testing, contact tracing, isolation housing and masks, this initiative has successfully slowed the spread of COVID-19 in Davis by identifying and containing infection before it can spread.

A New Learning Curve for Human Services Trainers

Upcoming Training for Trainers Institute emphasizes new techniques to optimize virtual teaching and learning

Knowing how to engage people in the learning process—particularly in a virtual environment—is more important than ever before. And while some training techniques work for both in-person and remote-learning settings, many others do not transition well in a virtual learning environment.

Facilitating a Transparent Future for Data

New interactive dashboard makes big data user friendly

 

There's no doubt that the shift from physical to virtual operations over the past year has been a challenge, but it has also enabled our services to become more accessible and inclusive.

UC Davis Human Services' Evaluation team has supported California’s Department of Developmental Services (DDS) for many years. Research services such as evaluation and data analysis help to reveal critical insights into how well DDS’s services are providing for Californians with developmental disabilities. 

15th National Tribal TANF Institute: Giving Tradition a New Platform

UC Davis Human Services Hosts First-Ever Virtual National Conference for Tribal Professionals 

 

2020 has seen much turmoil and the cancellation or postponement of many time-honored traditions. One such tradition, the National Tribal TANF Institute hosted by UC Davis Continuing and Professional Education - Human Services, was not only postponed two months to late September, but also, for the first time in its 15-year history, moved to a virtual platform. 

Announcing the New California Wraparound Steering Committee

In various contexts, we all heard, and may have even experienced, the proverb “It takes a village…”. I can’t think of a child and family serving community that embodies this sentiment more that California Wraparound. It takes a village to heal and uplift the children and families we serve, and likewise, it takes a village to support our Wraparound community.

Measuring the Success of Virtual Learning

New Visual Tool Shows Student Ratings from Human Services Virtual Trainings

 

The COVID-19 pandemic caused a sudden and overwhelming shift in the way we do business—providing classroom-based instruction, county-based training, state and national conferences, one-on-one coaching and other workforce development services to human services professionals throughout California and across the nation—but it did not shift our mission of changing practice and transforming lives.

Anti-Racist Practice Series for Human Services Professionals: A free webinar series throughout August

Not being racist is not enough

Human Services at UC Davis was proud to provide this webinar series every Friday in August 2020 for Human Services leaders and staff as the kickoff to many additional course offerings that support anti-racist and culturally responsive practice in child welfare, eligibility, Wraparound and other Human Services programs. We were encouraged by the participation of our Human Services community with nearly 3500 total registrations for the webinar series.

Summary: Recommendations for High Fidelity Wraparound Services in California

 In the Spring of 2019 the Resource Center for Family-Focused Practice, in partnership with the California Department of Social Services, completed a national review of High-Fidelity Wraparound Service practices across the United States and published results in the document “Recommendation for HF Wraparound Services in California,” reviewing key findings of this project.

A Parent Café

Hi! We are Yolanda King and Jeannette Thomas and we are Parent Partners with Aspiranet Wraparound. We have been Parent Partners for almost 9 years and would like to tell you about our Parent Café.  We have been doing Parent Café at our office for the past year following training on implementation for our families.

Leading Reentry to the Workplace (Recorded Webinar)

Leading the workforce back to the workplace is a monumental leadership task.  COVID-19 has created, and will continue to present, remarkable challenges. Responsibilities of keeping staff physically safe while also attending to psychological and social issues triggered by this pandemic are novel and complex. 

On June 8, clinical and organizational psychologist Beth Cohen presented a follow-up webinar on this topic to human services professionals across California.

From Foster Youth to Wraparound Clients to Youth Partners: A Journey of Sisters

Our names are Kristin and Daisy, and we began to receive services from Wraparound at the ages of 17 and 15 years old. Wraparound had a big impact in our lives, and we hope that sharing our experience with others will shed light on the great resources and services this program offers. Before our family was introduced to Wraparound services, we were both placed in foster care, resulting in constant placement changes. After a year of moving from home to home, we both were granted to go and live with our older sister Enedina.

In Recognition of a Wraparound Champion: Lynne Jones

When the International Association of Social Workers developed the following definition for social workers, we think they had our own Lynne Jones in mind.

“Social work is a practice-based profession and an academic discipline that promotes social change and development, social cohesion, and the empowerment and liberation of people. Principles of social justice, human rights, collective responsibility and respect for diversities are central to social work.”

Hub Happenin’s

The California Wraparound Hubs are regional groups that share information, collaborative practices, and discuss topics relevant to Wraparound. There are currently three Hubs: Northern, Southern and Central. The Hubs meet quarterly, in person and via virtual platform. They are hosted by local Wraparound providers and the meeting locations regularly change. Each Hub sets its own agenda, typically providing significant time for county updates, sharing and networking, as well as inviting members to provide more in-depth presentations on relevant topics.

Linkages Revisited

The Linkages Project was implemented by pioneer counties with the direction and support of CDSS and the California Center for Research on Women and Children in 2000. This project represented a collaborative approach between child welfare and CalWORKs staff in serving families, with a focus on prevention prior to intervention. Fast forwarding twenty years later, the philosophy of Linkages remains, and has impacted culture and service delivery across the field of human services.

Adverse Childhood Experiences (ACEs) and Assembly Bill 340 (AB 340)

In 2019, California Governor Gavin Newson appointed pediatrician Nadine Burke Harris as California’s first-ever Surgeon General. A UC Davis School of Medicine graduate in 2001, Burke Harris is well known for her role in spreading awareness to all healthcare providers about Adverse Childhood Experiences (ACEs) and toxic stress.

Instructor Spotlight: Tiffany Salcido

Tiffany Salcido has more than 15 years of experience in the field of human services and social services programs. Passionate about empowering others, her experience spans various roles and programs, including clerical/reception, CalWORKs, CalFresh, Medi-Cal, Foster Care, Aid to Adoptions, Kin-GAP, CAPI, Linkages, and Welfare to Work. Salcido has also served as a staff development trainer, providing induction training and continuing education for eligibility, the C-IV automated system, and Welfare to Work programs.

Foster Care Rates During COVID-19: A Playbook for Supporting Child and Youth Permanency

UC Davis Human Services’ Resource Center for Family-Focused Practice team was proud to partner with the California Department of Social Services and many contributing partners on the development of this timely and relevant Playbook, Flexible Foster Care Rated During COVID-19: A Playbook for Supporting Child and Youth Permanency through a Wraparound-Informed Approach Operationalizing All County Letter 20-44.

Free Training Webinars to Address Challenges of Working through COVID-19

By now, some of us are beginning to adjust to the “new normal” at work. But that doesn’t make our jobs any easier. In an effort to help county human services professionals address issues and challenges related to the COVID-19 health crisis, we’ve developed three new courses that’ we’re offering as free webinars:

Video from the Field: Child welfare workers document the struggles of their day-to-day amid pandemic

In this relevant (and relatable) news story, CBS News' Jericka Duncan shares the accounts of some child welfare workers who recorded video diaries of the lengths they must go to meet with children and families while observing health precautions during the COVID-19 health crisis.

Watch the video and consider sharing it with your colleagues—there maybe a variety of ways to use this video with your staff and community.

Bringing Training and Resources to You During COVID-19

Like so many of you, our Human Services team has undergone a huge shift in the way we approach our work in response to the challenges presented by COVID-19. Many on our team are working from home for the first time and are learning quickly how to remain impactful remotely, while others are seasoned veterans at remote work and are sharing their wisdom freely.

Navigating Psychosocial Impacts of COVID-19: Webinars with Dr. Beth Cohen

On April 1 and 2 we hosted a series of webinars for Human Services staff and leaders focused on navigating the often-overlooked psychosocial impacts of a crisis in general, and with COVID-19 in particular. The trauma-informed and leadership-focused webinars examine some of the atypical leadership behaviors required during these challenging times, as well as trauma-informed leadership practices that can help reduce workforce burnout and stress.

COVID-19 Stress, Distress and Trauma Video Series with Dr. Bruce Perry

World-renowned expert in child health and well-being and principal of the Neurosequential Network Dr. Bruce Perry, M.D., Ph.D., has produced a series of short videos to help professionals (and parents) better understand and navigate the impacts of the COVID-19 global health crisis—on themselves, their families and the vulnerable families they serve.

To access these videos, as well as other helpful resources from Dr. Perry, visit this site.

 

Celebrating 15 Years of Reaching Out

By Susan Brooks, Director of Human Services, UC Davis Continuing and Professional Education

As we celebrate Reaching Out's 15th year of production, we couldn't help but fall into a little reflection. 

Over these many but quickly moving years, each issue of Reaching Out has traditionally highlighted one central topic area. As we searched for one common thread across our many issues, we kept coming back to one that is still a large, important, and very tricky topic to this day: implementation.

Great Leaders Rewire Brains

By Laurie Ellington

When it comes to implementing a new strategy or practice within an organization, the organizational culture will have a massive say in whether implementation succeeds or fails. The challenge for leaders, then, is as stubborn and persistent as it is natural: Culture will not change without resistance.

12 Tips for Small Counties around Implementation

By Alison Book, Director, Northern Academy

Small counties face unique challenges when implementing new mandates or practices in child welfare, including limited staff, funding and other resources. Implementation science tells us that successful implementation requires attention to executive (leadership level), cross-system and day-to-day functions—and leaders in small agencies are frequently, and sometimes solely, responsible for attending to all of these. 

What Does it Take for Effective Implementation to Get to Outcomes?

By Renée Boothroyd, Scientist and Senior Implementation Specialist, Frank Porter Graham Child Development Institute, University of North Carolina at Chapel Hill

Getting to outcomes is not as simple as selecting an effective practice model or strategy (“the WHAT”). The process of supporting use of any practice model or strategy (“the HOW”) is just as, if not more important, for creating supportive systems and improving outcomes. 

Creating a Culture of Continuous Learning

In 2019, as part of the Northern Academy's CQI Thought Takeaways video series, Jami Ledoux from Casey Family Programs talked about implementing CQI by transforming the culture that informs the focus within that system. This article is adapted from her presentation, which is available here.

Implementing ICPM in an SOP World

Safety organized practice (SOP) implementation in California began in the northern region in 2008. Over the past decade, this partnership-based approach to engaging children and families and their networks of support has been adopted by many counties across the state, with counties currently at various stages of implementation.

Pilot Study: Impact of Coaching on Implementing Safety Organized Practice

In 2012, The Northern Academy at UC Davis developed a coaching model to support the implementation of Safety Organized Practice (SOP) within their service area. Since that time, the use of coaching has spread across the region, state and country; however, limited information has been available regarding coaching's efficacy for SOP implementation, as well as the particular elements of any coaching model that are linked to any gains.

From the Director: Reflecting on the Words of Wraparound

By Nancy Hafer, Program Director, UC Davis Human Services Hello and welcome to our first newsletter in 2020! As 2019 was coming to a close, I spoke with many people about Wraparound and our work in the coming year at UC Davis. During my conversations and with further study on Wraparound services, one word seemed to keep surfacing and that was collaboration.

“We Are Not Giving Up!”

That’s what Kristen, then a foster mom, told the social worker about Katie when things in the home seemed overwhelming. Katie, now 5 ½, came to them after others couldn’t manage or meet her needs, but Kristen’s family made a commitment to make things work. But they soon realized they needed help.

The Rewards of Being a Parent Partner

By Sarah Castro-Grubb, Parent Partner, Victor Community Support Services- Barstow Being a parent partner has many different meanings to so many people… A parent partner takes pride in the service they provide, advocates for others, serves as a voice of reason and a confidant for families, and, most often, they are survivors themselves.

The Neuroscience of Wraparound

The Neuroscience of Wraparound: Seeing Collaboration and Collective Intelligence through the Lens of Brain Science - A White Paper Written by Laurie A. Ellington

Hub Happenin’s

The Hubs have been active the past several months! Below we provide updates on the key focus areas of the Hub meetings and provide general updates. If you would like more detailed meeting minutes from a specific Hub meeting please email Nancy Hafer nshafer@ucdavis.edu, or the chairs of each Hub:

Director's Column: The Constant of Change

By Nancy Hafer, Program Director, Human Services

Heraclitus, a Greek philosopher, wisely said, “Change is the only constant in life.” And, as many of you are aware, change is something the Resource Center for Family-Focused practice has embraced in the last few months. We are proud to be celebrating our 20th anniversary this summer, and in honor of that, we renew our commitment to Wraparound and its 10 principles.  

Family Story: "You are Enough!"

Those words resonate strongly with Brenda.

She first heard them from her Wraparound parent partner on a day she felt like giving up. "It made an impact on me to hear that," Brenda said. She reminds herself of it often, especially when she feels overwhelmed.

"Wraparound saved my marriage," Brenda said. "It gave David and me the support and confidence we needed. I am so proud that we stuck with it through everything that’s happened!"

Evolving from Supervised Visits to Family Time Coaching

In the field of child welfare, we have typically used the term “visitation” to refer to time between children or youth placed in foster care and their parent or other caregiver from whom they were removed. While the goal of time between the child and parent is multifaceted, the primary goal is to support the child’s needs and promote a healthy, age-appropriate relationship between parent and child with support from a parent coach.

What is ASIST?

The Active Supportive Intervention Services for Transition (ASIST) program is a short-term intervention designed to provide targeted transition and specialized permanency support for youth in transition from group homes to a family-based setting.

Hub Happenin’s

The Hubs have been active the past several months! Below we provide updates on the key focus areas of the Hub meetings and provide general updates. As those of you who attend the Hub can attest, the Hub is a wonderful place to connect with colleagues and share the ups and downs of Wraparound work.

While every participant shares agency updates, this newsletter will only share updates that have regional impact.

2019 Coaching Webinar Series

In between the 2018 and 2020 Coaching Conference, the Northern Academy presented a five-part coaching webinar series exploring several of the hottest trends in coaching.

Access the recorded webinars in their entirety by visiting our YouTube page.

Or link to individual webinar recordings here: