Workforce Development

Please browse the training opportunities on this page and contact your assigned Workforce Development Specialist to learn more about scheduling courses.

NOTE: The courses provided here are a sampling of the full curriculum we offer. We partner with agencies to provide training on a wide breadth of topic areas and will work with your agency to deliver the specific training topics that meets your organization’s workforce development needs.

Courses Available But Not Currently Scheduled

Course Title
Another Change, Really? Keys to Effective Personal Change Management
Bridging the Gap between Probation and Human Services
Brief Introduction to Motivational Interviewing
Building Cultural Competency: Recognizing Unconscious Bias
Building Morale During Change
Building Resiliency and Accountability for Helping Professionals
Business Writing and Grammar Made Simple and Strong
Communicating Customer Service Excellence
Cross Cultural Awareness - Implicit Bias and Cultural Competence
Customer Service, Community Collaboration & Marketing
Customized Communication: Speaking the Languages of Different Personality Styles
Effective Communication with Challenging Behaviors
Empowerment and Emotional Intelligence
From Empathy to Compassion: The Science of Self-Care and Well-Being in Human Services
Getting Ahead in Human Services By Managing Your Career
Growth Mindset
Human Services 101: The Helping Profession
Humor in the Workplace
Inspiring Leadership Through Emotional Intelligence
Interactive Interviewing as an Art and Skill
Intermediate Excel: Formatting Charts Graphs and Formulas
Introduction to Government Project Management
Lighting The Path to Workplace Retention, Career Progression and Job Satisfaction
Maintaining Professional Objectivity
Motivating Yourself for Success
Outcome-Focused Accountability for MOUs and Contracts
Public Speaking and Presentation Skills
Revealing Implicit Bias
Team Building
Technical and Organizational Skills
The Frontline Leader: How to Build Influence as a Leader from Any Position within the Organization
The Successful Teleworker
Working with Diverse Populations
Writing Successful Letters, Memos and Reports