Maintaining Professional Objectivity

This workshop examines professional interactions, ethics and the limitations of the staff’s role. Participants will learn to recognize their own biases and take countermeasures to achieve effective working relationships with clients.

Topics Include:

• Demonstrating a professional attitude during difficult and challenging times.
• Exploring how participant perceptions affect case management relationships.
• Establishing professional boundaries in working relationships.
• Applying resiliency skills to maintain professionalism.