The success of a human services agency largely depends on how each support function understands its role and the importance of coordination in planning, implementing and monitoring the organization’s strategic plan.
Professional development training offered to those in administrative and strategic support positions—including administrative/clerical staff, analysts, staff development trainers, fiscal professionals and human resources professionals—focuses on achieving and maintaining overall effectiveness in one’s role, inspiring collaboration, and working to advance the mission and vision of the organization through continuous quality improvement.
We offer a variety of training series and individual courses to support the professional development of human services staff in administrative and strategic support roles.
The following offerings can be brought to your organization either in-person or via remote learning. To request a specific training, please submit a training and service request.
We also have scheduled offerings of many of these trainings at least once a year through our Open Series section.
- Analyst Series 1 & 2
- Clerical and Administrative Assistant Series
- Fiscal Essentials for Public Assistance Professionals
- Staff Development Training for Trainers Series
- Training for Trainers Institute
- Advanced Coaching Skills