Acting as the first contact for individuals seeking public assistance, helping professionals must acquire the necessary knowledge and skills to determine initial and/or ongoing eligibility for public assistance. In addition, they are required to learn numerous state and federal program regulations and best practices through intensive training.

Our Eligibility boot camp series prepare front-line workers to understand the basic regulations necessary to make determinations about the eligibility of families and individuals on their journey toward self-sufficiency. We also offer a variety of additional training series and individual courses to support the workforce development and continuous quality improvement of front-line workers across the human services field.

Delivery Format

The following offerings can be brought to your organization either in-person or via remote learning. To request a specific training, please submit a training and service request.

We also have scheduled offerings of many of these trainings at least once a year through our Open Series section.


Training Series


Individual Courses Available in: