Advancing Employment Services for Stronger Communities
This intensive, weeklong boot camp is designed for employment services professionals seeking to deepen their knowledge, sharpen their skills and expand their toolkit. Participants will gain practical strategies, learn best practices and access up-to-date resources to serve families better and foster collaborative partnerships with agencies, programs and stakeholders—ultimately driving stronger outcomes.
All training content is grounded in the most current State ACLs, ACINs, and MPPs, and reflects the core principles of the CW 2.0 philosophy throughout the case management lifecycle.
Core Academy Modules
Module 1: Foundations and Program Overview
Explore the goals of the Welfare-to-Work (WTW) program, the guiding principles of CalWORKs 2.0, and an introduction to CalSAWS fundamentals.
Topics Include:
- Program Overview
- History of WTW
- Current Program Goals
- Ethical Practices
- Time Clocks
- Participation Requirements
- CalWORKs 2.0 Framework
- CalSAWS Fundamentals
- Adult Capabilities
- Goal Planning and Development
- Intentional Services Selection
- Tools to Manage Resistance
- Practical Exercise
- CalSAWS Navigation Process
Module 2: Assessment and Engagement
Learn effective strategies for conducting meaningful assessments and fostering client engagement from the start.
Topics Include:
- WTW Orientation Process
- Appraisal Process
- Special Programs
- CalSAWS Activity Management
- Supportive Services Documentation
- WTW Plans
- Skills Practice
- OCAT Appraisal Interview – Engagement Strategies
Module 3: Activities and Supportive Services
Discover tools and techniques for developing individualized plans and connecting participants with the right services and resources.
Topics Include:
- Activity Types and Codes
- Supportive Services
- WTW Plans
- Skills Practice
- OCAT Appraisal Interview and WTW Plan Development
Day 4: Compliance and Case Management
Navigate non-compliance procedures with empathy and accuracy while strengthening case management practices.
Topics Include:
- Non-Compliance Workflow
- Good Cause
- Notifications
- Documentation
- Sanctions
- Curing Sanctions
- Case Management
- Quality Control Measures
- Task Management
- Case Flagging Procedures
- Special Circumstances
- Exemptions
- Learning Disabilities
- Domestic Abuse Waivers/Protocols
- Mental Health/Substance Use Referrals
- Skills Practice
- Non-Compliance Documentation
- Sanction Processing
- Case Reviews
Module 5: Integration and Resources
Enhance collaboration across agencies and leverage community resources to support long-term client success.
Topics Include:
- Advanced Case Management
- E2Lite Reporting
- Linkages Coordination
- IPV Awareness
- Mandated Reporting / Completing a SCAR report
- Final Review and Assessment
- Key Concepts
- Systems Check
- Resource Guide
- Next Steps and Support