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2023-2024 Year in Review

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A ripple in a pool of water
UC Davis Human Services

2023-2024 Year in Review

Changing Practice. Transforming Lives.

As national leaders in the transformation of human services through innovation, collaboration and pursuit of best practice,  UC Davis Human Services delivers innovative, research-based workforce and organizational development services through training, consultation and technical assistance. We partner with human services professionals and agencies statewide and nationally to improve the lives of those most in need.

Who We Serve

42,000+

Human Services Professionals

58

California Counties

12+

US States

37

Native Tribes

Our Programs

Human Services at UC Davis Continuing and Professional Education (CPE) is organized into five major service areas.

Custom Training and Services

Offering customized and open enrollment training and workforce development services to organizations that serve vulnerable children, adults and families.

A woman embraced by two children.

Northern Academy

Providing training, coaching, technical assistance and consultation services to child welfare agencies in 28 Northern California counties and three tribes.

Overlapping hands holding a colorful cutout of a family.

Resource Center for Family-Focused Practice

Serving the multidisciplinary needs of human services organizations with an emphasis on family-centered practice and integrating practice approaches to improve outcomes for children and families.

Two smiling adults with a happy young girl.

Research and Evaluation

Serving the multidisciplinary needs of human services organizations with an emphasis on family-centered practice and integrating practice approaches to improve outcomes for children and families.

A person on a laptop.

One Team.

From training programs to organizational consulting, our distinct programs work together to provide seamless support for human services organizations seeking to improve the quality of services for children, adults, families and communities.

California Title IV-E Education Program

Providing professional education and monetary support to undergraduate and graduate social work students who intend to pursue or continue a career in the field of public child welfare.

Person writing in notebook

2023-2024 Numbers at a Glance

2,458

Learning experiences

1,248

In-person trainings

1,130

Virtual trainings and webinars

44,430

Combined daily participants

Numbers by Program

Custom Training and Services

Total enrollments: 14,329

Total Trainings: 1,626

  • In-Person: 1,120
  • Virtual: 506 

New programs for 2023-2024

New Program2023-2024 Participants
Supervisor Development Series (SDS1)485
Management Development Series (MDS 1)105
Public Assistance Lead Worker Series270

Beyond the Numbers

  • Learn more about SDS1
  • Learn more about MDS1
  • Learn more about the Public Assistance Lead Worker Series
  • Learn more about Custom Training and Services

Northern Academy

Total enrollments for instructor-led trainings: 10,507

Training Hours: 4,448

Unique Learners Trained: 2,656

Total Trainings: 611

Virtual Trainings: 450

Unique Courses: 203

In-Person Trainings: 161 

eLearnings: 70 (with 1,169 eLearning completions)

County-Specific Trainings: 31


Core for Social Workers

  • 155 enrolled
  • 7 cohorts offered
    • 2 virtual;
    • 3 hybrid (alternating in-person & virtual modules); 
    • 2 in-person;
    • 1 in-person Fast Track

Learn more about Core for Social Workers


CWS/CMS Statewide Classes (including SafeMeasures)

  • 72 training days
  • 439 combined daily participants

CWS/CMS Consortium Classes (including SafeMeasures)

  • 72.5 training days
  • 417 combined daily participants

Download the 2023-2024 CWS/CMS Consortium Annual Report 


Northern Academy In-Person Trainings by County

Amador

1

Butte

3

Calaveras

7

Del Norte

4

Glenn

28

Humboldt

7

Lake

4

Mendocino

9

Mono

1

Sacramento

45

Shasta

3

Siskiyou

2

Tehama

1

Trinity

2

Tuolumne

3

Yolo

39

Yuba

2

New Trainings Developed

The Northern Academy developed, piloted and offered several new trainings throughout the 2023-2024 fiscal year, including:

  • Best Practices for Court Family Maintenance
  • Best Practices for Voluntary Family Maintenance 
  • Best Practices for Emergency Response 
  • Emergency Response Fundamentals
  • Extended Foster Care Learning Collaborative
  • FFPS Learning Series
  • Linkages Training Series
  • The Small County Learning Collaborative

Collaborative Learning

In 2023-2024, the Northern Academy offered more than 12 learning collaboratives specific to the unique roles of line staff, supervisors, case reviewers and/or county leaders. Collaborative topics included (but were not limited to):

  • Case Reviews
  • Extended Foster Care
  • RED Teams
  • Resource Family Approval
  • Supervision and Leadership
  • Small County Contexts
  • The Culturally Responsive Practice & Behaviors Tool
  • Wellness and Resiliency 

Beyond the Numbers

Learn more about the Northern Academy

Resource Center for Family-Focused Practice

Training Opportunities: 221

Virtual Trainings: 137

Webinars: 37

In-Person Trainings: 3

Combined daily participants for all learning experiences: 16,512.

Beyond the Numbers

Learn more about the Resource Center for Family-Focused Practice

Research and Evaluation

The Research and Evaluation team collaborates with human services agencies across the state, helping them use data to address challenges and improve services for children, adults, families and their communities. 

During 2023-2024, our team:

  • Supported six counties through their California Child and Family Services Review (C-CFSR)
  • Supported six counties through the first ever iteration of the CalWORKs Outcomes and Accountability Review (Cal-OAR)

We also created and published the DSP Workforce Survey Dashboard, which provides metrics and key performance indicators for the agencies that employ Direct Service Professionals. DSPs provide services to disabled Californians.

In addition, the Research and Evaluation Team has created user friendly reports to ensure findings from the National Core Indicators surveys are accessible to people who receive services and their families. As an example of this work, we invite you to explore the Adult Family Survey Family Report produced for the Department of Developmental Services.

Learn more

Visit the Research and Evaluation website.

Statewide and National Conferences

PWBI panel on stage

2024 Partnerships for Well-Being Institute Helps Human Services Professionals Empower Children and Families

From June 12-14, 2024, Human Services hosted the 2024 Partnerships for Well-Being Institute in Garden Grove, CA. Over 850 attendees gathered to explore ways to support children, elevate family relationships and strengthen parent and youth partnerships.

Read More
Two women smiling while playing a card game

Kin-first Symposia Brings Child Welfare Two Steps Closer to a Kin-first Culture

On Nov. 7 and Dec. 6, 2023, 178 Northern and 143 Southern California respective attendees joined experts to discuss preventing child-family separation and fostering connections to loved ones within communities.

Read More
people holding hands around the dinner table

2023 National Tribal TANF Institute Embraces the "Heartwork" in Practice

From July 17-20, Human Services hosted the 2023 National Tribal TANF Institute in Sacramento, bringing nearly 200 participants from 40 Tribes and 10 states together to share experiences, celebrate culture and foster collaborative learning and growth.

Read More
Flock of birds flying at suset

Autumn Institute Helps Human Services Professionals Unlock Personal Strengths to Soar Above the Line

From Oct. 17-19, 2023, over 100 California managers, supervisors and social workers joined the virtual Autumn Institute to explore key issues, share best practices and learn techniques for effective, sensitive service delivery from anywhere they worked.

Read More
Northern Academy staff at the 2024 CQI conference

Statewide Conference Illuminates the Human Narrative Hidden within Data

From March 26-28, 2024, the Northern Academy hosted the CQI Statewide Conference in Sacramento, bringing child welfare and probation professionals together to explore how CQI systems can improve services and better serve children and families.

Read More

New Programs and Offerings

 

A smiling father giving his happy son a ride on his shoulders.

Fortifying the Future of the Child Welfare Workforce

The California Department of Social Services partnered with UC Davis Human Services and the UCLA Luskin School of Public Affairs to administer the Title IV-E Education Program, supporting social work students in public child welfare careers.

Read More
CEFFE logo

Center for Excellence in Family Finding, Engagement and Support (CFE)

Backed by the Resource Center for Family-Focused Practice and CDSS, the kin-first program expanded rapidly in 2023-2024 with new toolkits, trainings, resources and a docuseries. A newly rebuilt website now centralizes all these exciting offerings.

Explore the CFE Website
A group of hands in the soil with small plants, illustrating cultivation and growth.

Supervisor and Management Development Series Piloted and Launched

In 2023-2024, Custom Training and Services refined its leadership series to address challenges at all levels. Now fully launched, it equips leaders—seasoned and new—with strategies to drive success for themselves and their teams.

Access the Training Series
People in a circle putting their hands together

Northern Academy Launches New FFPS / Prevention Series

To support Family First Prevention Services (FFPS), the Northern Academy developed FFPS curriculum and trained 198 child welfare, probation, county and community staff to enhance prevention efforts for children and families.

Explore Prevention Offerings


Resources and Publications

 

A woman and child smiling.

New CFT and CANS Resource Hub Launches

Launched in June 2024 by UC Davis Human Services and CDSS, this page offers access to training, guidance and support for implementing and improving Child and Family Teams (CFT) and Child and Adolescent Needs and Strengths (CANS).

Explore the Resource Hub
child's painting of house and family

SOP: Tools from the Kit and Stories from the Field

Our popular SOP Toolkit newsletter series explored four specific areas of the Toolkit in '23-24, sharing SOP tools and successes submitted from fellow SOP champions.

Explore SOP Tools and Stories
A group of people putting a giant puzzle together.

Year of the Toolkit!

In 2023-2024, Human Services inherited several older toolkits from the former California Social Work Education Center and added several brand-new toolkits to round out an outstanding new collection of resources focused on specific areas of practice.

Browse Toolkits
Screenshot of Summer 2024 Wraparound Connections

Wraparound Connections Returns

The Resource Center for Family-Focused Practice's flagship publication returned in 2023-2024, featuring four editions uniting California Wraparound practices through updates on local, state and national issues and resources from the world of Wraparound.

Read Wraparound Connections
Happy Native American family

Kin-First Systems Spotlights

This new blog series highlights top resources supporting our vision: every child finding safety and solace within their family's embrace, especially during times of separation from their parents.

Read More
Harmony holding her baby

Family Stories

Produced by the Center for Excellence in Family Finding, Engagement and Support, this new series of brief documentaries demonstrates how kin-first culture preserves and protects vulnerable children, families and their communities.

Watch Family Stories


Uplifting Excellence

 

Piece of paper with the words 'teach', 'inspire', 'motivate' and 'emower'

Inspiring a Culture of Learning: Recognizing Exceptional Educators in Human Services

UC Davis Human Services honors our exceptional instructors and collaborators for their commitment to education and human services. This year, five instructors received Excellence Awards for their impactful dedication.

Meet the Recipients
cheering children

Academy Presents Sacramento County’s Laveenya Young with 2024 Sarah Duncan Champion for Children and Families Award

Each spring, the Northern Academy at UC Davis Human Services presents the Sarah Duncan Champion for Children and Families Award, honoring a Northern California social worker whose passion, skill and dedication improve outcomes for children and families.

Read More

A note from Alison Book

Executive Director, Human Services at UC Davis Continuing and Professional Education

Alison Book

Fiscal year 2023-2024 was a wild, exciting, creative year for Human Services at UC Davis. We saw a post-pandemic wave of county interest in returning to in-person offerings, and our Custom Training and Services Team delivered more than 1,000 in-person trainings for the counties we serve. Our Research and Evaluation Team launched a beautiful new data dashboard for the Department of Developmental Services, ensuring accessible information for all constituents. The Resource Center for Family-Focused Practice hosted the largest Partnerships for Well-Being Institute in years, with more than 850 attendees, and continued to launch the Center for Excellence in Family Finding, Engagement and Support to help counties develop a kin-first culture. The Northern Academy, in close partnership with the other California regional training academies (RTAs), stepped up to take on a new, collective role in statewide training coordination, and together the RTAs developed the first-ever statewide workforce development strategic plan. And, UC Davis became one of two new host sites for the California Title IV-E Education Program, transitioning the program in record time to ensure continuity for universities and social work students who rely on the program’s support.

UC Davis Human Services Team Photo from Feb. 2024
The Human Services Team at the Annual All Staff in Feb. 2024

Through it all, we remain steadfastly focused on you, California’s human services staff and leaders, and the children, youth, families and adults you serve. We aim to model the parallel process at all levels, truly believing that our UC Davis team being caring, supportive and responsive helps you do the same in your own role. We consistently ask ourselves how we can best support you to make an even greater impact for the individuals and families you work with every day. Whether this means new training delivery methods, new best practice topic areas, statewide advocacy for county needs, expanded coaching and technical assistance services, instructor skill development, or improved cross-team collaboration within our own programs, we are always working to enhance our services and supports to provide the best possible experience for you. And, we always strive to keep the “human” in Human Services. 

Thank you for your partnership with us and the impactful work you do each day. 

Here’s to another collaborative, creative year ahead!

Learn More

Keep up to date with everything happening at UC Davis Human Services!

Read our latest news and updates

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