The Recipe for Successful Portal Submissions
Looking for the recipe for successful High Fidelity Wraparound County Plan Approval and Provider Certification Submissions? You’ve found it—check this out!
Every submission has two ingredients:
- Description of Practice: How you do it
- Supporting Documentation: Proof you do it
Both must be present, and both must align with one another. When these ingredients are blended together well, reviewers can verify that your program is implementing the California HFW Standards with fidelity.
Description of Practice: Ingredients Used in Your High Fidelity Wraparound Program
Think of the Description of Practice field as the place where you describe for reviewers the quality of the ingredients that goes into your High Fidelity Wraparound program. It is not a restatement of the Standards—it is a clear, concrete picture of who does what, when, how often, and how it is monitored or verified.
A well-crafted Description of Practice entry walks the reviewer through the steps in a real and observable way, similar to writing out a recipe. Tell us:
• Who is responsible
• What they do
• When or how often it happens
• How it is done
• How the supervisor or agency checks that it is happening
Lettered bullets make it easier for reviewers to match each statement to each part of a Standard. Specificity reduces confusion and speeds approval.
Example: a.) The HFW Facilitator contacts the family to schedule the initial Family Team Meeting within 10 days of receiving the referral. See Engagement Practices Policy, page 2.
Supporting Documentation: Gathering the Ingredients and Baking Tools
Supporting documentation shows that your processes are real, active and aligned with the Standards. Think of these as the key ingredients and tools necessary for a successful High Fidelity Wraparound program. Show us:
- Policies and procedures
- Forms and templates
- Training plans or slides
- Supervision logs, CQI tools or coaching checklists
- Meeting minutes or feedback forms
- MOUs or contracts
- Outreach materials
You only need to upload a document once. Simply reference it by name and page number any time it applies to another Standard. Please only send blank templates to protect privacy.
Helpful Tips for a Smooth Submission
- Make every description observable and measurable
- Reference documents by name, and include page numbers
- Avoid general statements such as “we engage families promptly”
- Make sure supporting documents match what you describe
- Remember that each component of a Standard must be addressed (a., b., c., etc.)
- Review your submission before sending to avoid delays
Your Submission Is Ready When …
- All checkboxes are marked
- Description of Practice entries provide clear operational descriptions for each component of the Standard, includes the name of the uploaded documentation and the page number referenced
- All supporting documentation is uploaded
- If a submission is incomplete, we will provide Technical Assistance to help you strengthen it.
Do Your Policies and Procedures Need a Flavor Boost?
If you are building or revising your Policies and Procedures manual and would like examples, Los Angeles County Department of Children and Family Services (DCFS) and San Diego County Health and Human Services Agency (SD HHSA) have excellent models you can explore. These can spark ideas and help you see what comprehensive documentation looks like.
We Are Here to Support You
Just as Wraparound thrives through connection, so does this process. If you have questions or need guidance, the UC Davis Resource Center for Family-Focused Practice (RCFFP) is ready to help. Please reach out at [email protected].