Module 1 | The Role of the Supervisor
Learning Objectives:
- Understand the Leadership Competency Framework
- Shift your mindset from individual contributor to collective contributor
- Establish new professional boundaries and relationships
- Understand the phases of transition
Module 2 | Inclusive Leadership
Learning Objectives:
- Define and Explain DEI Principles as it applies to Inclusive Leadership
- Identify Barriers to Inclusive Practices
- Develop Strategies to Address Barriers
- Implement Strategies to Promote a Culture of Belonging
Module 3 | Emotional and Social Intelligence
Learning Objectives:
- Cultivate an understanding of emotional intelligence (EQ)
- Create an understanding of workplace “drama” - learn how to identify it and remedy dysfunctional behaviors
- Understand the types and roles of psychological contracts
- Understand the connection between staff engagement and psychological safety
- Gain a foundational understanding of the neuroscience of leadership
Module 4 | DiSC in the Workplace: Effective Communication Strategies
Learning Objectives:
- Learn the basics of DiSC and how each style functions
- Identify your style and explore its impact through a personal assessment
- Determine how you will utilize DiSC concepts in your interactions to meet the needs of your team
- Identify insights you will share with your team to integrate DiSC concepts into the workplace
Module 5 | Crucial Conversations
Learning Objectives:
- Inspire high performers to even greater performance and achievement
- Guide low-performers and help them understand the importance of personal and team accountability
- Create emotional and psychological safety in your crucial conversations to maximize results
- Build an understanding of potential triggers as a result of providing feedback and learn how to address sensitive situations appropriately
Module 6 | The Five Behaviors of Teambuilding
Learning Objectives:
- Examine principles and behaviors to guide team performance
- Understand the stages of team development and recognize how to support your team through each stage best
- Acknowledge the significance of the supervisor’s role in team development
Module 7 | Coaching and Feedback
Learning Objectives:
- Set purpose, goals, and objectives to support your team’s growth and development
- Analyze performance gaps and create an understanding of a structured model for feedback
- Learn to apply situational leadership tactics
- Identify training needs and appropriate interventions for the role of the supervisor
- Gain a foundational understanding of the 7 Essential Questions coaching mode
Course Code
509282