Supervisor Development Series I: Leading from the Inside Out

Module 1 | The Role of the Supervisor

Learning Objectives:

  • Understand the Leadership Competency Framework
  • Shift your mindset from individual contributor to collective contributor
  • Establish new professional boundaries and relationships
  • Understand the phases of transition

Module 2 | Inclusive Leadership

Learning Objectives:

  • Define and Explain DEI Principles as it applies to Inclusive Leadership
  • Identify Barriers to Inclusive Practices
  • Develop Strategies to Address Barriers
  • Implement Strategies to Promote a Culture of Belonging

Module 3 |  Emotional and Social Intelligence

Learning Objectives:

  • Cultivate an understanding of emotional intelligence (EQ)
  • Create an understanding of workplace “drama” - learn how to identify it and remedy dysfunctional behaviors
  • Understand the types and roles of psychological contracts
  • Understand the connection between staff engagement and psychological safety
  • Gain a foundational understanding of the neuroscience of leadership

Module 4 | DiSC in the Workplace: Effective Communication Strategies

Learning Objectives:

  • Learn the basics of DiSC and how each style functions
  • Identify your style and explore its impact through a personal assessment
  • Determine how you will utilize DiSC concepts in your interactions to meet the needs of your team
  • Identify insights you will share with your team to integrate DiSC concepts into the workplace

Module 5 | Crucial Conversations

Learning Objectives:

  • Inspire high performers to even greater performance and achievement
  • Guide low-performers and help them understand the importance of personal and team accountability
  • Create emotional and psychological safety in your crucial conversations to maximize results
  • Build an understanding of potential triggers as a result of providing feedback and learn how to address sensitive situations appropriately

 Module 6 | The Five Behaviors of Teambuilding

Learning Objectives:

  • Examine principles and behaviors to guide team performance
  • Understand the stages of team development and recognize how to support your team through each stage best
  • Acknowledge the significance of the supervisor’s role in team development

Module 7 | Coaching and Feedback

Learning Objectives:

  • Set purpose, goals, and objectives to support your team’s growth and development
  • Analyze performance gaps and create an understanding of a structured model for feedback
  • Learn to apply situational leadership tactics
  • Identify training needs and appropriate interventions for the role of the supervisor
  • Gain a foundational understanding of the 7 Essential Questions coaching mode
Course Code
509282