The State Hearings process is designed to resolve disputes involving applicants and recipients of public social services in an impartial, independent, fair and timely manner while ensuring due process in accordance with federal and state law. This workshop helps participants develop the skills needed to navigate the process effectively and efficiently and support a fair outcome for all parties.
Topics include:
- State Hearings definitions and terms
- Hearing requests, authorized representatives and claimants’ rights
- Issue identification and resolution before the hearing
- Regulation research and citation
- Preparing an effective Statement of Position
- Hearing presentation skills and strategies
- Decisions, compliance and appeals
Course Code
512063