From Practice to Possibility: AI and Human Services in Harmony

This interactive workshop equips human service professionals with strategies to integrate artificial intelligence (AI) into their practice while maintaining a strong commitment to human-centered care. Participants will explore how AI can streamline administrative tasks, reduce burnout and enhance service delivery—without compromising the essential human connection that defines the profession.

Through guided reflection, ethical frameworks and participatory demonstrations, attendees will learn how to leverage AI responsibly to improve efficiency, equity and client outcomes. The session emphasizes practical tools and real-world applications, empowering professionals to innovate with confidence and compassion.

By the end of this workshop, participants will be able to:
  • Articulate how technology can align with and support human-centered values in service delivery.
  • Identify at least three practical AI applications for everyday tasks while ensuring compliance with ethical and equity standards.
  • Demonstrate strategies for integrating AI tools that improve workflow efficiency and promote staff well-being.
Course Code
511729