Navigating the WTW Non-Compliance Flow

Navigating the Welfare to Work (WTW) Non-Compliance process can be tricky even for the journeyman case manager! In this two-day workshop we will cover the entire non-compliance flow in detail from initiating the non-compliance forms, cause determination appointments, compliance plans vs plan to cure sanction process, and ending with sanction re-engagement strategies!The course will cover the flow, required forms for each part of the cycle, how to complete the forms correctly, and developing marketing techniques based on neuromarketing research to re-engage those who are sanctioned.

Topics include:
  • Initiate the Non-Compliance Process
  • Examine Cause Determinations Appointment Processing
  • Develop Compliance Plans
  • Develop Plan to Cure Sanction
  • Implement Sanction Re-Engagement Strategies based on Neuromarketing
Course Code