This interactive course immerses participants in a dynamic, simulation-based learning experience modeled after the Model United Nations format. Acting as representatives of fictional counties, participants will engage in choose-your-own-adventure style activities that guide them through the key phases of the Cal-OAR Continuous Quality Improvement (CQI) process. Using real-world inspired scenarios and data, learners will collaboratively explore challenges and solutions rooted in actual county experiences.
Through hands-on exercises, participants will gain practical knowledge of the Cal-OAR lifecycle, including performance measures, self-assessment and system improvement planning. The course emphasizes equity-driven strategies, creative problem-solving and stakeholder engagement using human-centered design principles. This training is designed to build capacity for data-informed decision-making and program improvement in public service settings.
After attending this training, participants will be able to:
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Describe the structure and flow of the Cal-OAR CQI Cycle
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Interpret performance measures and apply data as a core component of the Cal-OAR process
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Identify and apply the key elements of the Cal-OAR Self-Assessment (Cal-CSA) and System Improvement Plans (Cal-SIP)
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Develop program improvement goals through an equity lens
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Utilize creative thinking and human-centered design techniques to engage stakeholders and drive meaningful change