This second, program-specific module of the Foundations of Domestic Abuse for Public Assistance Staff training equips Welfare to Work staff with the knowledge and skills necessary to support survivors of domestic abuse through trauma-informed, policy-aligned practices. Designed for frontline staff, this training fosters a strengths-based mindset and collaborative strategies to reduce barriers and enhance survivor well-being. Completion of the first, introductory module is required prior to attending part two.
Participants will explore current policy guidance, including ACL 23-109, and learn how to apply trauma-informed, survivor-centered approaches in case management. The course emphasizes program flexibilities such as Good Cause waivers, Exempt-Vol participation, and AB 577 housing provisions, while promoting respectful intake practices, flexible WTW planning, and the importance of confidentiality and autonomy.
Learning Objectives
By the end of this course, participants will be able to:
- Define domestic abuse in the context of ACL 23-109 and explain its impact on CalWORKs participation requirements.
- Identify and apply program flexibilities, including Good Cause waivers, Exempt-Voluntary status, and AB 577 housing supports.
- Conduct trauma-informed appraisals using respectful language, active listening and safe engagement techniques.
- Develop survivor-centered WTW plans that incorporate mental health services and other supportive activities as countable components.
- Uphold confidentiality and autonomy in all aspects of case documentation and service delivery.
- Demonstrate a strengths-based approach by using inclusive language, recognizing personal biases and collaborating with advocates to reduce systemic barriers.