Course Overview
This second, program-specific module of the Foundations of Domestic Abuse for Public Assistance Staff training equips CalFresh staff with the knowledge and skills necessary to support survivors of domestic abuse through trauma-informed, policy-aligned practices. Participants will gain a comprehensive understanding of how domestic abuse impacts food insecurity and access to benefits, and how CalFresh policies can be leveraged to reduce barriers and promote safety. Completion of the first, introductory module is required before attending part two.
The module integrates lectures, facilitated discussions and case-based learning to foster the practical application of survivor-centered approaches. Emphasis is placed on confidentiality, ethical decision-making and interagency collaboration to uphold program integrity while responding empathetically to clients in crisis.
Learning Objectives
By the end of this course, participants will be able to:
- Identify key CalFresh policies and provisions that protect and support survivors of domestic abuse, including expedited services and good cause exemptions.
- Apply survivor-centered eligibility determinations to realistic case scenarios, ensuring compliance with state and federal regulations.
- Demonstrate procedures for maintaining confidentiality, safeguarding personal information and conducting safe, respectful client interactions.
- Facilitate referrals to appropriate community resources (e.g., domestic abuse agencies, shelters, legal aid) while honoring client autonomy and safety planning.