The purpose of this training is to challenge participants to learn from the people with whom they work, reserve judgment and bridge the cultural divide among perspectives in order to better facilitate safety and well-being.

Using case examples involving persons who have experienced adult protective services intervention, this training assists adult protective services caseworkers in becoming aware of their perspectives, the client perspectives and how to enter the client's cultural world.

After attending this training, participants will be able to:

  • Differentiate between cultural competence and cultural humility
  • Recognize and implement cultural inclusion that incorporates the "intersectionality" of identities
  • Frame cultural humility in the context of adult protective services intervention
  • Explore ways to recognize, facilitate and address cultural barriers

Successful participants will improve their engagement and assessment skills and apply this to a more collaborative working relationship with clients.

Course Code