Collaborative Communication: Staff Working as or With Interpreters

Course overview

This interactive course supports professionals who work with or collaborate with interpreters in human services settings. Participants explore the interactive nature of interpreter-supported communication, including process and pacing, confidentiality and cultural context. The course emphasizes collaborative strategies that promote clear, effective communication when interpreter support is used.

The training incorporates realistic scenarios in which staff and interpreters identify and practice skills that support transfer of learning and practical application in day-to-day work.

What will I learn in this training?

After attending this training, participants will be able to:

• Understand key elements and dynamics of interpreter-supported communication
• Identify how to support effective interactions when communicating through an interpreter
• Recognize and apply effective collaboration strategies during interpreter-supported communication
• Apply best practices and emotional intelligence in client interactions