Coaching Difficult/Reluctant Workers (Virtual Training)

This one-day workshop will focus on one of the hottest conversations amongst supervisors and leaders: “How do we help change the difficult worker?” Attend this workshop to learn and share from your colleagues who are struggling with a similar challenge. Ideas, tools and strategies for working with the reluctant worker will be discussed, explored and practiced.

After attending this training, participants will be able to:

Define “difficult”
Manage and set expectations
Assess causes of poor performance
Use the six-step process for coaching difficult workers

CEUs

0.6

Section Number

244SSA943

Instruction Method

Online class

Association Credits

CA Association of Marriage and Family Therapists (BBS)

5.50 BBS (050148) hours

Section Notes

Professional Credit

UC Davis Continuing and Professional Education is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEPs. Approval of this course for continuing education credit is still pending at this time. If approved, the course may meet the qualifications for 5.5 hours of continuing education credit for LMFTs, LCSWs, LPCCs, and/or LEPs as required by the California Board of Behavioral Sciences. UC Davis Continuing and Professional Education maintains responsibility for this program/course and its content. Provider number 050148. Certificates of completion will be sent to participants within 4 weeks after the course after attendance and number of credits to be received are verified.

Prerequisites

Participants must have attended the two-day Coaching Institute prior to attending this workshop.

Enroll Now

Section Schedule

Wed., May 14th, 2025, 9:00am to 4:00pm

Fees

Instructors

Tammy Sandoval

Tammy Sandoval, M.S.W., is the director of the Child Welfare Academy, where she leads efforts in designing, planning and providing Office of Children’s Services staff ongoing training. Previously, she served as director of the Office of Children’s Services beginning in 2005, where she planned and implemented programs related to child protective services, early intervention, permanency and adoption of children and families being served by OCS. Prior to that, Sandoval worked for ACTION for Child Protection, a national child welfare consulting firm that also operated the National Resource Center on Child Maltreatment.

Mindy Swisher

Mindy Swisher lives in Alaska and is one of five regional managers for the Office of Children’s Services. She is a licensed clinical social worker and is currently in the process of becoming an associate certified coach through the International Coaching Federation. Working in the field of child protection since 2006, Swisher has a passion for training, mentoring and coaching child protection workers. She has also promoted and developed programs within the agency that foster resilience among staff. Swisher is currently the chairperson for the Alaska Board of Social Work Examiners and in 2021 started a life coaching business.