Civil Rights Investigations

Participants will be presented with a systematic approach to handling the receipt, investigation and resolution of client complaints. Participants will learn to gather and analyze information in a systematic manner and learn more effective ways to resolve complaints.

After attending this training, participants will be able to:

  • Understand how to investigate a Civil Rights complaints of discrimination, prepare a formal report of investigation, and know what information, documentation and evidence is to be included in the report.
  • Understand what questions to ask of the complainant and witnesses during the complaint investigation process.
  • Analyze the facts and determine whether or not Civil Rights violations have occurred.
  • Conducting a discrimination complaint investigation from beginning to end with increased confidence.
  • Ensure fairness and justice for all participants of human services regardless of their respective benefits, access to programs and activities.
Academic Units
0
Section Number
251CTS959
Instruction Method
Online class

Section Notes

Fee Details: The enrollment fee for this 1-day class is $255.00 per participant or .06 training units for those utilizing their county contract. This fee includes quality instruction from subject-matter expert(s), research-based curricula and all digital course materials.

Training Format: This program will be offered via remote learning using Zoom. Login information will be provided after your enrollment is processed.

Enrollment Policies

Enrollment closes on September 24, 2025

Those paying by check or with credit card, please make payment at your earliest convenience.

To be officially dropped from the class, please notify us at least 10 business days prior to the training start date to drop a class and cancel the billing, or request a refund of fees paid, less a $30 processing fee (no exceptions). If you have questions, please contact us at (530) 757-8538 or at human@ucde.ucdavis.edu.

Substitutions can be done with a 48-hour minimum notice prior to the training start date. A 48-hour notice is needed to get all updated information processed.