Civil Rights Investigations

Course Overview

This training presents a systematic approach to receiving, investigating and resolving client complaints. Participants will learn how to gather and analyze information effectively while developing skills to resolve complaints in a fair and equitable manner. The program emphasizes best practices in conducting investigations, preparing reports and ensuring fairness and justice in human services.

Learning Objectives

After attending this training, participants will be able to:

  • Investigate Civil Rights complaints of discrimination and prepare formal reports that include appropriate information, documentation and evidence

  • Ask effective questions of complainants and witnesses during the investigation process

  • Analyze facts to determine whether Civil Rights violations have occurred

  • Conduct a discrimination complaint investigation from beginning to end with greater confidence

  • Ensure fairness and justice for all participants regardless of benefits, access to programs or activities

Academic Units
0
Section Number
253CTS959
Instruction Method
Online class

Section Notes

Fee Details: The enrollment fee for this 1-day class is $255.00 per participant or .06 training units for those utilizing their county contract. This fee includes quality instruction from subject-matter expert(s), research-based curricula and all digital course materials.

Training Format: This program will be offered via remote learning using Zoom. Login information will be provided after your enrollment is processed.

Enrollment Policies

Enrollment closes on 3/2/26

Those paying by check or with credit card, please have payment to us at your earliest convenience.

To be officially dropped from the class, please notify us at least 10 business days prior to the training start date to drop a class and cancel the billing, or request a refund of fees paid, less than a $30 processing fee (no exceptions). Please use this link to cancel from the class:  Enrollment Cancelation Link If you have questions, please contact us at (530) 757-8538 or at human@ucde.ucdavis.edu.

Substitutions can be made with 48-hour minimum notice prior to the training start date. A 48-hour notice is needed to get all updated information processed.