Writing Effective Performance Standards

This workshop examines how to put theory into practice by setting standards and developing effective performance standards. Tools and strategies provided in this workshop will assist participants in gathering objective performance data and use it to create an ongoing, supportive dialogue to help staff succeed in the performance of their jobs. Participants will be able to apply the same data to create clear, objective and specific performance evaluations. Participants will learn how to determine the accepted standards for quality staff performance and establish an action plan to implement these standards.

Topics include:

• Describing the importance of defining agency expectations and standards as they relate to writing performance standards
• Defining performance standards
• Identifying the seven performance/job factors
• Developing performance standards for employees whom they supervise