The Spotlight on Welfare Fraud

The Spotlight on Welfare Fraud is an interactive training designed for eligibility workers, supervisors, and managers involved in the administration of public assistance programs.

This course examines the nature, scope, and impact of welfare fraud and provides participants with practical strategies for recognizing, documenting, preventing, and responding to suspected fraudulent activity. Through case studies, real-world examples, group discussions, scenario-based exercises, and role-playing activities, participants will strengthen their understanding of fraud indicators, investigative processes, interviewing techniques, and reporting requirements. Emphasis is placed on maintaining program integrity while ensuring fair, ethical, and equitable treatment of applicants and recipients.

By the end of this course, learners will be able to:

• Define and distinguish various types of welfare fraud and identify common methods used to improperly obtain public assistance benefits.
• Recognize and evaluate fraud indicators, red flags, and patterns that may warrant further review, investigation, or referral.
• Apply fraud detection strategies to analyze case information, identify inconsistencies, and determine appropriate next steps in accordance with program requirements.
• Demonstrate effective interviewing and information-gathering techniques that support accurate documentation and professional case assessment.
Analyze case scenarios and AI-generated or technology-assisted fraud indicators to determine appropriate case actions, investigative considerations, and referral decisions while considering legal, ethical, and equity implications.