Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize personal behaviors, moods, and impulses, and to manage them best according to the situation.
This workshop will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage their own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in interpersonal effectiveness and conflict resolution. This course covers the four quadrants of Emotional Intelligence and gives you practical tools to build you emotional intelligence over time.
K1 – Explore the origins of EQ and the four quadrants.
K2 – Recognize how EQ impacts us and those around us.
S1 – Practice listening and using mirroring techniques.
S2 – Practice self-awareness and the recognizing the ripple effect.
S3 – Practice choosing your mindset.
V1 – Articulate how EQ or the lack of EQ has impacted your life and the value you see in learning to relate to others at home and in the workplace.
This workshop will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage their own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in interpersonal effectiveness and conflict resolution. This course covers the four quadrants of Emotional Intelligence and gives you practical tools to build you emotional intelligence over time.
K1 – Explore the origins of EQ and the four quadrants.
K2 – Recognize how EQ impacts us and those around us.
S1 – Practice listening and using mirroring techniques.
S2 – Practice self-awareness and the recognizing the ripple effect.
S3 – Practice choosing your mindset.
V1 – Articulate how EQ or the lack of EQ has impacted your life and the value you see in learning to relate to others at home and in the workplace.
Course Code
509327