Professionalism in the Workplace (Analyst 3)

This workshop is designed to provide a forum for presentation and discussion of appropriate workplace behaviors and the identification and effective use of “soft skills” at work. It provides a balance of lecture and discussion with an opportunity to practice proper workplace behaviors through simulation training.

Topics Include:
  • Identifying behaviors that may support or undermine the organization
  • Recognizing behaviors that contribute to professionalism
  • Identifying employer expectations regarding job performance and attitudes
  • Defining one’s role and responsibility in a given context
  • Displaying a positive attitude and a professional image
  • Participating in fostering a productive workplace environment
  • Seeking and using feedback on personal performance and effectiveness
Course Code
507611