Process Improvement

This comprehensive course is designed for professionals seeking to enhance their skills in process improvement and cultivate a mindset geared towards positive change. Through a dynamic and interactive learning experience, participants will explore key methodologies such as Lean Six Sigma, the Plan-Do-Study-Act (PDSA) cycle, and the principles of a learning organization.


Course Highlights:

Understanding Process Improvement:

  • Gain a solid foundation in the principles and importance of process improvement within the context of public health.
  • Explore real-world examples and case studies to grasp the tangible impact of effective process enhancements.

Introduction to Lean Six Sigma

  • Delve into the Lean Six Sigma methodology, learning how it integrates
  • Lean principles for efficiency and Six Sigma for quality improvement.
  • Discover how these concepts can be applied to streamline processes and enhance overall performance in public health organizations.

PDSA Cycle Mastery

  • Explore the iterative PDSA cycle as a tool for continuous improvement.
  • Learn how to plan, execute, study outcomes, and act upon insights, fostering a dynamic approach to process enhancement.

Cultivating a Learning Organization

  • Uncover the importance of creating a learning organization culture.
  • Understand how a learning mindset can drive innovation, adaptability, and sustained improvements in public health practices.

Self-Reflection on Change

  • Evaluate your own perspective on change and examine potential barriers to process improvement within your professional setting.
  • Develop strategies to navigate and overcome resistance, fostering a proactive approach to organizational evolution.
Course Code
509717