This course offers a historical overview of public assistance and the development of the human services profession. Core competencies of casework, workplace ethics and professional conduct are considered in terms of their application in human services settings.
- Perspectives on poverty
- Theoretical foundations of case work
- The role and purpose of case management
- The influence of values and beliefs on practice
- Professional boundaries
- Culturally sensitive practice
Participants will understand the history and function of human service systems and case management and how these impact current policy and practice.