Managing the Message - Communication in Times of Crisis

This webinar will provide a high-level overview of understanding how to "manage the message," and will emphasize the importance of effective communication in times of crisis.

Designed especially for leadership across the field of human services and the helping profession, this webinar will help participants explore organizational preparedness when it comes to communicating through any crisis within their communities. Practical discussions related to planning for communication will be offered.

Topics include:

  • Recognizing the stages of a crisis
  • Communicating before, during, and after a crisis
  • Structuring your message
  • Understanding Persuasion & Media relationships
  • Taking the first steps: What can I do right now?
Course Code