Module 1: Stages and Drivers in Implementing Change
Learning Objectives:
- Explore the domains of effective change implementation
- Describe the key issues and leadership behaviors needed in each domain
- Describe the key tasks needed in each domain
Module 2: Determining and Setting Strategy and Direction
Learning Objectives:
- Utilize an analysis framework to determine vision and direction for the future
- Examine an inclusive strategic planning process
- Develop opportunities to engage employees in bringing vision to life
Module 3: Project Management
Learning Objectives:
- Discuss the value of project management
- Describe and execute the 5 phases of the project management lifecycle
- Define the key roles of project management an project managers
- Identify the resources needed for each phase including stakeholders, tools and supplemental material
- Identify tools used to assist with project management
Module 4: Influence and Communication
Learning Objectives:
- Examine the neuroscience of effective communication and of influence strategies
- Practice essential communication and influence skills
- Create a communication and influence plan
Module 5: Building Capacity and Retention through Coaching and Mentoring
Learning Objectives:
- Examine the strategies and philosophies for supporting others in shifting perspectives, improving performance, achieving goals, and overcoming obstacles
- Practice key elements of building trust and rapport
- Practice a simple and effective 4-step coaching model
- Demonstrate coaching skills and share feedback in real-time
Module 6: Maintaining Continuous Quality Improvement through Succession Planning
Learning objectives:
- Examine the fundamentals of continuous quality improvement and succession planning
- Examine hiring and onboarding strategies that set-up individuals for success
- Define the competencies that predict success in your organization
- Learn to manage innovation and improve processes for success
- Manage career development discussions with a simple and effective framework
- Build a solid succession plan for your team
Course Code
509418