Module 1: Leadership Identity and Vision
Goals:
- Become familiar with effective management models and tools that drive results in Human Services
- Understand the relationship between management and leadership
- Become familiar with the framework for effective management in Human Services
- Complete a self-assessment on the knowledge, skills and behaviors needed to be an effective manager in Human Services
- Develop a transfer of learning action plan that allows you to make the most of your learning experience
Module 2: Leveraging EI and SI
Goals:
- Discuss results of 360 Assessment: Leadership Practices Inventory
- Develop a leadership action plan
- Become familiar with emotional intelligence and conscious leadership
- Examine the relationship between emotional intelligence and conscious leadership
- Complete a self-assessment emotional intelligence
- Examine emotional intelligence in teams
- Develop a transfer of learning action plan and commit to EQ leadership practices
Module 3: Promoting Teamwork
Goals:
- Identify ways to facilitate cooperation among team members to accomplish group goals
- Use a framework to build team trust
- Develop an action plan based on team behaviors
Module 4: Ethical Decision Making and Problem Solving
Goals:
- Examine the foundations of ethical leadership and decision making
- Explore the top reasons for ethical failures in organizations
- Explore and apply an ethical decision-making model
- Examine the benefits of critical thinking skills
- Learn a framework for applying critical thinking skills to problem solving
- Review how your perspective influences your thinking
- Practice critical thinking in the context of problem solving
Module 5: Systems Thinking/Leading in Context
Goals:
- Develop partnerships internally and externally in implementing sustainable systems change
- Learn frameworks to manage conflict and exercise influence
- Explore and practice a 6-step process for delivering feedback up, down and across the organization
Module 6: Leading Change
Goals:
- Establish, communicate, and implement an organizational vision in a continuously changing environment
- Apply a systems perspective to the process and drivers of implementing change
- Demonstrate commitment to continuous learning as a leader and address systems change issues
Module 7: Building Individual and Organizational Capacity
Goals:
- Apply concepts of a results-oriented culture and apply processes and resources to achieve accountability and measure results
- Examine the importance of the manager’s role in workforce development
- Review the needs of a stable, committed, and competent workforce
- Demonstrate commitment to continuous learning and address systems change issues
Add Value with One-on-One Coaching
Optional one-on-one coaching is available for participants in this program at an additional cost. Please contact your workforce development specialist for more information.
Course Code
509287