Fraud Detection and Prevention Techniques

This workshop presents techniques that can help workers prevent fraud by educating clients, conducting thorough interviews, completing legal forms and following standard procedures. As a result of this workshop, participants increase their ability to detect fraud and help clients avoid fraud.

Topics include:

• Defining fraud and terms commonly used in fraud determinations.
• Exploring the worker’s role in fraud prevention and detection.
• Developing consistent and timely case documentation skills.
• Examining interviewing techniques for thorough eligibility determinations.
• Identifying inconsistencies and other fraud indicators.
• Reviewing fraud detection resources.