De-escalation Techniques for Challenging Behaviors

This training will include specific skills to enhance awareness of surroundings. Participants will gain foundational knowledge and learn best practices for crisis intervention and de-escalation techniques to defuse hostile situations and challenging behaviors most effectively. Participants will learn to identify an individual in crisis, understand threat recognition and gain situational awareness for effective crisis interventions.

Course Goals

This training will focus on the importance of:

  • Addressing risk in the moment and taking the necessary steps to ensure safety
  • Utilizing de-escalation techniques during challenging situations
  • Understanding the need to be adaptive and flexible for safety purposes
Course Code