Cultural Competence in Providing Adult Services

This workshop will increase awareness and understanding of culturally competent care and assist in developing concrete skills among professionals. It will also enhance communications, worker relations, patient safety and quality of care. Participants will discuss cultural competence as an essential aspect of effectively responding to others in a multicultural context. In this course, review of basic concepts of cultural competency and definitions of terminology commonly used in the discussion of cultural competence and humility will take place.

Topics include:

  • Increasing awareness and appreciation of the diversity in the clients and staff we serve
  • Understanding and exploring the importance of preferred gender pronouns
  • Defining cultural competence and differentiating between cultural competence, cultural awareness and cultural sensitivity
  • Defining stereotype, prejudice, ethnic identity and worldview
Course Code