Crisis Intervention Techniques

This workshop develops skills necessary for dealing with crisis situations.

Topics include:

  • Verbal and physical escalation
  • What precipitates crises
  • Observing and assessing the situation
  • Techniques to deal with potentially violent situations, domestic violence and suicide threats
  • Assessing future risks
  • Determining the potential for change
  • Crisis intervention by phone
  • Self-protection and stress management

Participants learn multicultural intervention skills and assess personal blocks that may impede their effectiveness with clients.

Course Code
189572