Prerequisite: Participants must have attended the two-day Coaching Institute prior to attending this workshop.
This one-day workshop will focus on one of the hottest conversations amongst supervisors and leaders: “How do we help change the difficult worker?” Attend this workshop to learn and share from your colleagues who are struggling with a similar challenge. Ideas, tools and strategies for working with the reluctant worker will be discussed, explored and practiced.
After attending this training, participants will be able to:
- Define “difficult”
- Manage and set expectations
- Assess causes of poor performance
- Use the six-step process for coaching difficult workers
Course Code
505002