Coaching Difficult/Reluctant Workers

Prerequisite: Participants must have attended the two-day Coaching Institute prior to attending this workshop.

This one-day workshop will focus on one of the hottest conversations amongst supervisors and leaders: “How do we help change the difficult worker?” Attend this workshop to learn and share from your colleagues who are struggling with a similar challenge. Ideas, tools and strategies for working with the reluctant worker will be discussed, explored and practiced.

After attending this training, participants will be able to:

  • Define “difficult”
  • Manage and set expectations
  • Assess causes of poor performance
  • Use the six-step process for coaching difficult workers
Course Code