Coaching Difficult/Reluctant Workers

This one-day workshop will focus on one of the hottest conversations amongst supervisors and leaders: “How do we help change the difficult worker?” Nearly every supervisor or other leader has struggled with this situation. This topic is ripe with emotions and frustration, which can both, unfortunately, easily lead us astray and away from meaningful strategies and tools to actually create or inspire the change we seek. Attend this workshop to learn and share from your colleagues who are struggling with a similar challenge. Ideas and tools for working with the reluctant worker will be discussed – and this is a skills-based training, which means we will be practicing

After attending this training, participants will be able to apply skills of:

  • Reflecting
  • Defining “difficult”
  • Managing and setting expectations
  • Assessing causes of poor performance
  • Using the six-step process for coaching difficult workers
Course Code