Case Review Training is a four-day intensive overview to support the Case Review Certification Process in California.
Pre-requisite: The intended audience for this training is Case Review staff across California. Registrants must meet the pre-requisite or be a certified reviewer to attend. This training requires that registrants complete the online training certification as a prerequisite prior to attending.
If you have completed the online prerequisite and have OMS access, you have met this requirement. If you have not completed the prerequisite, please follow the steps below.
- Step 1: Obtain access to the E-Learning Academy (ELA). Go to http://www.cfsrportal.acf.hhs.gov/contact-us. Scroll down to the section that says, “Technical questions about the CFSR Information Portal and OMS” and follow the instructions to request a CFSR portal log-in, which is required to access the ELA. A log-in request can take up to a week to process. Prospective Attendees should request their portal log-in from JBS as soon as possible.
- For questions regarding your CFSR portal log-in, contact the CFSR portal vendor, JBS at cwrp-helpdesk@cfsrportal.org or 1-888-667-0855.
- Step 2: Once you receive the email with your account information, log into the Child and Family Services Reviews (CFSR) Information Portal log-in.
- Step 3: To enroll in the course, log into the Round 4 ELA and click the Catalog icon on the left-hand side of your screen. Click on the course titled "The OSRI."
- Step 4: Complete the training courses, pass the associated quizzes, and save the certificate of completion.
- a. The OSRI Video1, The OSRI Video 2, The OSRI Video 3, The OSRI Video 4, The OSRI Video 5, and The OSRI Video 6 and the OSRI Quiz (one quiz total)
- b. Complete the course evaluation
- ***After completing the quiz and course evaluation, you are provided a certificate of completion. Save this document and email it to CDSS in Step 5.
- Step 5: Email the Certificates of Completion to CDSS (cwscasereviews@dss.ca.gov) prior to the last day of registration. Include your name, county, email, phone, role (Case reviewer or QA), and the date you will be attending the 4-day.
Required Coaching Sessions:
Trainees are required to participate in 3 coaching sessions to complete the certification process. Please do not register for this training if you are unable to attend all 3 sessions. If an emergency arises and a trainee is unable to attend, please contact CDSS at cwscasereviews@dss.ca.gov.
Goals of Training:
1) The participant will understand the fundamentals, purpose, and roles of the Case Review process.
2) The participant will be able to review case files (electronic and paper) and use the information to accurately complete the Case Review tool.
3) The participant will understand the purpose and responsibility of conducting Case Review interviews.
4) The participant will be able to enter Case Review data into Online Monitoring System.
5) The participant will have an introductory understanding of how to take the information gained from the Case Review and report their findings in a way that child welfare leaders can understand and respond to.