This course will equip managers with the skills and knowledge necessary to effectively implement coaching and mentoring practices to build capacity and enhance organizational retention. Participants will learn to develop and sustain a coaching and mentoring culture that fosters employee growth, engagement and long-term commitment.
By the end of this course, participants will be equipped with the tools and techniques to foster a supportive and growth-oriented environment, ultimately improving employee satisfaction, performance, and retention.
Learning Objectives:
- Examine the strategies and philosophies for supporting others in shifting perspectives, improving performance, achieving goals, and overcoming obstacles
- Utilize the coaching essential elements of listening effectively and inquiry
- Practice key elements of building trust and rapport
- Practice a simple and effective four-step coaching model
- Demonstrate coaching skills and share feedback in real-time
Course Code
510127