Developing, managing and monitoring contracts within public agencies is a unique process which requires an understanding of the objectives sought and thoughtful planning for success in achieving those objectives though outside vendors. Unlike working with agency staff where changes in expectations can be facilitated as desired, contracted services need to be clearly defined in the scope of work to allow for accountability while being flexible enough to accommodate anticipated changes in service delivery needs. In this instructor-guided workshop, participants will build knowledge in the process of developing Requests for Proposal (RFP) and Scopes of Work (SOW), in a way that emphasizes both accountability and flexibility; planning for success over the course of the contract period. This course is an introductory level course for those who develop, negotiate, and/or manage contracts or programs effected by the contracted services (program staff).
- Understanding the importance of competitive processes for awarding contracts
- Reviewing the process associated with Requests for Proposals (RFP)
- Developing clear and relevant contract objectives and deliverables
- Creating contract deliverables (Scopes of Work, including reporting requirements) that can be monitored and measured to achieve contractual objectives
- Troubleshooting contract deliverables before the issuance of the RFP
- Utilizing and developing relevant and effective rating tools to assure the most responsive and best qualified vendors are considered for award at the conclusion of the RFP process