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Office Support
Services overview
Customization
Transfer of learning
View courses by title
View course descriptions as PDF 
Links to related training
Services overview
Training in this section builds knowledge and skill in the administrative and clerical staff essential to agency effectiveness.
Customization
Courses that follow can be delivered as described or adjusted to meet the needs of training participants and sponsoring agencies. Customization takes into consideration:
- experience levels and program backgrounds of trainees
- training objectives
- performance gaps training should address
- whether or not training is mandated
- agency circumstances and practices related to the topic
Course topics and activities are adjusted to tailor training to the agency and audience.
If your organization has a training need not addressed on this site, The Center can develop a new course or training program.
Transfer of learning
Center training incorporates content and delivery methods that facilitate transfer of learning from the training room to the job. Center staff also can work with agencies on pre- and post-training activities that promote transfer of learning.
List of courses by title
Achieving Personal Excellence
Office Support Training
Organizing Your Work and Work Space
Improving Filing and Records Systems
Office Math Refresher
Powerful Proofreading and Editing Skills
View course descriptions as PDF
Links to related training
Other training useful for support staff is described on the Career Advancement and General pages of this site.
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