Home : Leadership, Management and Supervision

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Leadership, Management and Supervision Services overview Customization Transfer of learning View courses by title View course descriptions as PDF  Services overview Leaders at all levels provide vision, direction and a sense of purpose for organizations of many sizes-from entire agencies to individual work groups. The training described in this section is designed to build the knowledge and skill of new and experienced managers and supervisors. Training can involve participants from a single organization or multiple organizations in a county or region. Customization Courses that follow can be delivered as described or adjusted to meet the needs of training participants and sponsoring agencies. Customization takes into consideration: experience levels and program backgrounds of trainees training objectives performance gaps training should address whether or not training is mandated agency circumstances and practices related to the topic Course topics and activities are adjusted to tailor training to the agency and audience. If your organization has a training need not addressed on this site, The Center can develop a new course or training program. Transfer of learning Center training incorporates content and delivery methods that facilitate transfer of learning from the training room to the job. Center staff also can work with agencies on pre- and post-training activities that promote transfer of learning. List of courses by title Leadership The Effective Leader Creating and Communicating a Powerful Vision Effective Strategic Planning Leadership from a Systems Perspective Organizational Diagnosis Skills Building Trust Succession Planning Management The Changing Role of the Manager The Manager as Leader Facilitation Skills for Managers Creating an Empowered Workforce Community Collaboration Skills Negotiating Successful Contracts Fostering Community Involvement Marketing Human Services Current Management Thinking Project Management Mentoring Supervisors Working Effectively with the Media Total Quality Management Introduction to Total Quality Management The Role of the Total Quality Manager TQM Problem-Solving Tools How to Measure Quality to Improve Service Reengineering Introduction to Reengineering Reengineering Tools: Redesigning Work Processes The Learning Organization Introduction to the Learning Organization Creating a Learning Organization Supervision Introduction to Supervision Supervising for Self-Sufficiency Supervising in a Collaborative Setting Supervising for Excellence Supervising Case Managers Effective Caseload Management: The Supervisor's Role Exceptional Coaching Successful Delegation Effective One-on-One Employee Conferences Preparing Employees for Success The Supervisor as Trainer The Supervisor's Role in Corrective Action Investigating Client Complaints View course descriptions as PDF

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