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Communication and Job Management
Services overview
Customization
Transfer of learning
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View course descriptions as PDF
Services overview
The training described in this section covers topics that concern staff at all levels of the organization and in all program areas.
Training can involve participants from a single organization or multiple organizations in a county or region.
Customization
Courses that follow can be delivered as described or adjusted to meet the needs of training participants and sponsoring agencies. Customization takes into consideration:
- experience levels and program backgrounds of trainees
- training objectives
- performance gaps training should address
- whether or not training is mandated
- agency circumstances and practices related to the topic
Course topics and activities are adjusted to tailor training to the agency and audience.
If your organization has a training need not addressed on this site, The Center can develop a new course or training program.
Transfer of learning
Center training incorporates content and delivery methods that facilitate transfer of learning from the training room to the job. Center staff also can work with agencies on pre- and post-training activities that promote transfer of learning.
List of courses by title
Verbal Communication
Tools for Successful Communication
Developing Effective Listening Skills
Successful Meetings
Effective Presentations
Improving Telephone Communication
Written Communication
Writing Effective Letters, Memos and Reports
Writing Successful Reports and Proposals
Fundamentals of Writing
Job Management
Building Trust in Yourself and Others
Organizing Yourself for Excellence
Managing Yourself on the Job
Time Management
Problem Solving
Decision Making
View course descriptions as PDF
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