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Civil Rights and Diversity
Services overview
Customization
Transfer of learning
View courses by title
View course descriptions as PDF 
Services overview
Human services agencies are leaders in employing a diverse workforce and serving a diverse clientele. The training described in this section covers topics that concern staff at all levels of the organization and in all program areas.
Training can involve participants from a single organization or multiple organizations in a county or region.
Customization
Courses that follow can be delivered as described or adjusted to meet the needs of training participants and sponsoring agencies. Customization takes into consideration:
" experience levels and program backgrounds of trainees
" training objectives
" performance gaps training should address
" whether or not training is mandated
" agency circumstances and practices related to the topic
Course topics and activities are adjusted to tailor training to the agency and audience.
If your organization has a training need not addressed on this site, The Center can develop a new course or training program.
Transfer of learning
Center training incorporates content and delivery methods that facilitate transfer of learning from the training room to the job. Center staff also can work with agencies on pre- and post-training activities that promote transfer of learning.
List of courses by title
Civil Rights
Recent Developments in Physical Disability Law
Sexual Harassment
Civil Rights Division 21
Diversity
Cross-Cultural Awareness
Improving Cross-Cultural Communication
Prejudice with Bias in Human Services
Working with Diverse Client Populations
Working with Physically Disabled Clients
Impact of HIV and AIDS in the Workplace
Management Consultation and Training
Planning for Diversity
Managing and Empowering a Diverse Workforce
Supervisor Training
Supervising a Diverse Staff
Equal Employment Opportunity Laws and Adverse Actions
Supervising Staff with Diverse Caseloads
View course descriptions as PDF
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