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Employment Services Services overview Audiences Customization Transfer of learning View courses by title View course descriptions as PDF  Links to related training Services overview This section focuses on the knowledge and skills employment services staff need to work with clients and community partners. Audiences Courses can be used to train new workers or to update the knowledge and skills of experienced workers. Courses also can prepare staff to move from one function to another. Content can be adapted for participants based in social service agencies, workforce development agencies and community-based organizations. Customization Courses that follow can be delivered as described or adjusted to meet the needs of training participants and sponsoring agencies. Customization takes into consideration: experience levels and program backgrounds of trainees training objectives performance gaps training should address whether or not training is mandated agency circumstances and practices related to the topic Course topics and activities are adjusted to tailor training to the agency and audience. If your organization has a training need not addressed on this site, The Center can develop a new course or training program. Transfer of learning Center training incorporates content and delivery methods that facilitate transfer of learning from the training room to the job. Center staff also can work with agencies on training overviews for supervisors and managers as well as other pre- and post-training activities that promote transfer of learning. List of courses by title Orientations, Job Club and Job Search Designing and Conducting Effective Orientations Effective Job Club Presentations Leading Job Search Workshops Tapping the Power of Groups Learning from Real Life: Involving Former Clients Creating an "On-the-Job" Simulation Welfare-to-Work Welfare-to-Work Overview Marketing Welfare-to-Work to Clients Developing and Monitoring Welfare-to-Work Plans Addressing the Needs of Learning-Disabled Clients Welfare-to-Work Case Management Client Motivation Job Retention Strategies Focusing Interviews on Employability Assessment Problem-Solving and Conciliation Skills Case Management with Employed Clients Building Client Life Skills Client Support Groups Placement Issues for Hard-to-Employ and Special Needs Clients Working with Youth Working with Refugees Welfare-to-Work Activities Self-Employment and Microenterprise On-the-Job Training and Subsidized Employment Work Experience Supportive Services Child Care Services Creative Transportation Solutions One-Stops Collaboration for Seamless Service Team Building and Problem Solving for One-Stops Job Development Introduction to Job Development Creating and Marketing Employer Resource Centers View course descriptions as PDF  Links to related training The Certificate Program in Human Services Case Management offers an intensive training program for employment services staff. For information about training on service integration and casework skills, go to Case Management.

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