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Eligibility
Services overview
Audiences
Customization
Transfer of learning
View courses by title
View course descriptions as PDF 
Links to related training
Services overview
This section focuses on the technical knowledge and skills eligibility staff need to work in one or more public assistance programs.
Audiences
Courses can be used to train new workers or to update the knowledge and skills of experienced workers. Courses also can prepare staff to move from one program to another.
Customization
Courses that follow can be delivered as described or adjusted to meet the needs of training participants and sponsoring agencies. Customization takes into consideration:
- experience levels and program backgrounds of trainees
- training objectives
- performance gaps training should address
- whether or not training is mandated
- agency circumstances and practices related to the topic
Course topics and activities are adjusted to tailor training to the agency and audience.
If your organization has a training need not addressed on this site, The Center can develop a new course or training program.
Transfer of learning
Center training incorporates content and delivery methods that facilitate transfer of learning from the training room to the job. Center staff also can work with agencies on training overviews for supervisors and managers as well as other pre- and post-training activities that promote transfer of learning.
List of courses by title
CalWORKs and Public Assistance
Induction Training
Orientation to Public Assistance
Introduction to CalWORKs
CalWORKs Eligibility Criteria
CalWORKs Standard Filing and Assistance Unit Composition
CalWORKs Property and Food Stamp Resource Determinations
Valuing Vehicles in CalWORKs
Cooperation Requirements for CalWORKs
Treatment of Income for CalWORKs and Food Stamps
Quarterly Reporting: Income and Budget Calculations
Mandatory and Voluntary Reporting-Processing the QR-7
Specialized CalWORKs Assistance Units
Minor Parent Regulations-Teen Pregnancy Disincentive Program
Recurring and Nonrecurring Special Needs Payments
Child Care Programs
Identifying and Calculating Overpayments
Food Stamps
Induction Training
Introduction to Food Stamps
Determining Household Composition in the Food Stamp Program
Noncitizen Eligibility in the Food Stamp Program
Resource Determinations for Food Stamps
Work Registration and ABAWD Requirements in the Food Stamp Program
Income and Income Deductions in the Food Stamp Program
Food Stamp Budgeting Concepts
Food Stamp Budgeting for Excluded and Nonhousehold Members
Non-Quarterly Reporting Households in the Food Stamp Program
Identifying and Calculating Food Stamp Overissuances
Medical Assistance
Induction Training
Introduction to Medi-Cal
Linkage to AFDC-Based Medi-Cal
SSI Linkage to Medi-Cal: Age, Blindness and Disability
Establishing the Medi-Cal Family Budget Unit
Evaluating Medi-Cal Property
Treatment of Income-Basic Medi-Cal Budgeting
Specialized Medi-Cal Budgeting
Medi-Cal Percent Programs
Sneede v. Kizer: Applications in Medi-Cal Eligibility
Noncitizen Eligibility for Medi-Cal
Transitional Medi-Cal
Medi-Cal Section 1931
Medi-Cal Section 1931 Resources
Long-Term Care Cases
Medicare Premium Programs in Medi-Cal
Understanding MEDS
Eligibility Determinations in the County Medical Services Program
Intermediate Medi-Cal Eligibility
Client Support
Encouraging Self-Sufficiency
Supporting Client Job Retention
Alternatives for Clients Denied Benefits
Automation Issues
The Interactive Interview
Managing the Automated Caseload
Reviewing Cases in ISAWS
Fraud Detection and Prevention
Introduction to Welfare Fraud Prevention and Detection
Fraud Detection and Prevention Techniques
Detecting and Preventing Applicant Fraud
Altered and Forged Documents
Fraud Confrontation Interviewing
Competency and Credibility: Keys to Fraud Prevention
Certificate Program in Public Assistance
View course descriptions as PDF
Links to related training
For more information about training on service integration and casework skills, go to Case Management.
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