Service Integration
Agencies are increasingly finding a crossover in caseloads for economic assistance and child protective services. This crossover is consistent with research findings linking poverty to the risk of child abuse and neglect. One response at the local and state level has been an effort to find ways to integrate public assistance and child welfare services.
Training described here supports the effort. It covers a broad range of skills and issues involved in holistically servicing clients and their families--whether first contact with the agency comes through public assistance or child welfare.
The training can be delivered to groups of staff from throughout the agency. It is also highly appropriate for system change efforts involving partner agencies in the community.
Upon request, qualifying workshops may be offered for the following types of professional continuing education credit
Board of Behavioral Sciences (BBS)
Board of Registered Nursing (BRN)
Organizational Issues
Service Design
Preparing the Agency for Change
Developing Community Resources
Trust Building for Teams
Innovation and Creativity in Organizations
Revitalizing the Human Services Professional
Managing and Supervising Integrated Services
Changing Systems to Support Service Integration
Supervising Integrated Services
Employing Clients as Agency Personnel
Program Cross Training
Public Assistance Programs
Child Welfare Programs
Collaborative Case Management
Collaborative Case Management: CalWORKs and Child Welfare
Multidiscipinary Teams: Moving from Coordination to Collaboration
Service with Compassion
Casework with Compassion
Intentional Interviewing
Task-Centered Casework and Counseling
Group Work Skills
Crisis Intervention Techniques
Working with Challenging Clients
Enhancing Interviewing Skills with Adults
Enhancing Interviewing Skills with Children
Effective Worker-Client Interactions
Home Visits
Mental Health Assessment and Referrals
Working with Substance Abusing Clients
Domestic Abuse and CalWORKs
Child Abuse and Neglect: Reporting Responsibilities
Mandatory Reporting of Dependent-Adult and Elder Abuse
Working with Families
Focus on Families
Discovering Strengths
Family Conferencing
Working with Multiproblem Families
Family Systems Practice
Simulations
Welcome to TANF Town
Welcome to Recovery City
Safety and Self-Care
Safety and Self-Care
Reducing Stress and Burnout
Maintaining Professional Objectivity, Composure and Boundaries
Reducing the Risk of Codependency
Wellness in the Workplace
TB: Risks and Responsibilities
Policy and Practice
Integrating Parents into Policy Development
Fatherhood and Families
Social Welfare Policy: Issues for Staff and Clients
Ethics in the Workplace
Additional Training for Service Integration
Workshops described at the following links can also be useful in service integration efforts:
Collaboration
Customer Service
Adult Services
Case Management for TANF and CalWORKs
Resource Center for Family-Focused Practice
Child Welfare
Substance Abuse
Mental Health
Civil Rights and Diversity
Interpersonal Conflict and Violence
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