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Communication and Job Management

The following workshops can be adapted for staff within or across levels (managers, supervisors or staff) as well as across programs. These workshops also are valuable for multi-agency and regional training.

Communication

Developing Effective Listening Skills
Improving Telephone Communication
Writing Effective Letters, Memos and Reports
Writing Successful Reports and Proposals
Fundamentals of Writing
Effective Oral Presentations
Perception and Communication: Their Relationship to Stress

Job Management

Building Trust in Yourself and Others
Organizing Yourself for Excellence
Managing Yourself on the Job
Time Management
Problem Solving
Decision Making

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