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Automation
Services overview
Customization
Transfer of learning
View courses by title
View course descriptions as PDF 
Links to related training
Services overview
The Center's automation curriculum reflects requests from counties.
Customization
Courses that follow can be delivered as described or adjusted to meet the needs of training participants and sponsoring agencies. Customization takes into consideration:
- experience levels and program backgrounds of trainees
- training objectives
- performance gaps training should address
- whether or not training is mandated
- agency circumstances and practices related to the topic
Course topics and activities are adjusted to tailor training to the agency and audience.
If your organization has a training need not addressed on this site, The Center can develop a new course or training program.
Transfer of learning
Center training incorporates content and delivery methods that facilitate transfer of learning from the training room to the job. Center staff also can work with agencies on pre- and post-training activities that promote transfer of learning.
List of courses by title
Management Consultation and Training
Planning for Automation
Doing Business Differently
Planning the Automated Environment
Training for Staff Development Personnel
Cross-Functional Training
Demystifying Computers
Automation Project Implementation Teams
Training for Supervisors
Leading the Implementation of Automation
The Supervisor as Coach in the Automation Process
Supervising in an Automated Environment
Support Staff Training
Office Reception: Skills in an Automated Environment
Microsoft Works Training
Basic Microsoft Works User Training
Advanced Microsoft Works User Training
View course descriptions as PDF
Links to related training
See the Eligibility page for additional workshops on automation for eligibility staff.
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