Introduction to Welfare Fraud Prevention and Detection
The California Department of Social Services recommends that new
employees receive at least eight hours of initial training in welfare
fraud prevention and detection. Utilizing curriculum approved by CDSS,
this workshop introduces the new eligibility worker or fraud
investigator to the challenge of protecting the welfare system from
fraud and abuse.
the importance of preventing and detecting welfare fraud
role of eligibility staff in preventing fraud
effective interviewing techniques
teamwork of eligibility staff and the special investigations unit
recognizing altered or forged documents
professional conduct and ethics
This workshop provides staff with the techniques necessary for detecting and preventing welfare fraud.