Introduction to Welfare Fraud Prevention and Detection

The California Department of Social Services recommends that new employees receive at least eight hours of initial training in welfare fraud prevention and detection. Utilizing curriculum approved by CDSS, this workshop introduces the new eligibility worker or fraud investigator to the challenge of protecting the welfare system from fraud and abuse.

Topics include

  • the importance of preventing and detecting welfare fraud
  • role of eligibility staff in preventing fraud
  • effective interviewing techniques
  • teamwork of eligibility staff and the special investigations unit
  • recognizing altered or forged documents
  • professional conduct and ethics

This workshop provides staff with the techniques necessary for detecting and preventing welfare fraud.